Sky rocketing veterinarian fees are a personal bugaboo of mine. When I first got my dog Trusty ten years ago we had a long time vet of many years who would do a checkup give shots and send us home with heart worm medication for about $120. When he retired a bright eyed new graduate came in and bought up his practice. I was given no warning or “heads up” about the new guy. He just walked in, announced the older guy had retired and he started examining my dog. This kind of bugged me but what can you do in such a situation? The new guy then announced we had to do a blood test to ensure that the heart worm medication had worked because if we gave heart worm medication to an infected animal it could be dangerous. He also wanted to test for lyme disease and some other stuff. He also ordered a fecal smear to check for worms. He then checked the dog’s teeth and told me she had tarter and he gave me a tube of fancy toothpaste and a brush and told me about his special food for dogs that was so much better than anything else out there.
We left and I went to pay. Imagine my stunned surprise to discover that the bill was over $400! $14 for the lyme disease blood test, $17 for the heart worm test, plus a $25 technician fee for each test and a fee for the blood draw. The tooth paste was $16 and the brush $6. The fecal smear $29 and so it went, one charge after another. Not only that, but the charge for the rabies vaccine was more than double what the previous vet charged last year! I protested.
After I returned the tooth brush and tooth paste and protested the tech fees (come on, I did this kind of test myself as a biochemist and it’s a kit a kid in grade school could do and certainly not worth $25 of tech time) I got the bill down to $295 and that with a lot of grumbling and complaining from the new guy about the cost of veterinarian school and maintaining a practice. I left feeling like I had been cheated and I did not go back.
I wish I could say I found a great vet. I didn’t. For the next few years I had a different vet each check up and every single one of them would give me one price on the telephone call to check and then hit me with multiple additional fees for additional tests that were in my opinion of questionable value. I even walked out of one office after the guy told me the heart worm blood test (at $49) had to be done or he would not prescribe me any more heart worm meds even though I had specifically asked about skipping the test and the fee before walking in. He threatened to charge me the no show fee for walking out and called me a “bad doggie Mom”. Screw him!
I hate the term “Doggie Mom.” They are dogs, not my babies. I keep dogs for their company and for the job I require of them which is barking a warning and protecting me from strangers. I expect and demand a certain minimum level of good behaviour and I enforce that expectation. They get dog obedience training, puppy classes for socialization. They get decent food, not the corn crap from the cheap shelf, my affection and good health care at need but they are not my children! They rank somewhere below children and above my truck in my life. I simply don’t care to be a “doggie Mom” for good or bad. I absolutely detest a vet visit that feels like I’m taking my child to the paediatrician. In a world where children starve to death and die for lack of clean water, there is something positively grotesque about such a vet visit. I agree with the Pope that we spend too much on our pets.
The whole teeth cleaning thing is another huge money maker for the city vet. I foolishly agreed to let my cat have his teeth cleaned. Sure $200 for the teeth cleaning that this vet quoted me was reasonable. Imagine my surprise to find there was the $110 fee for an IV in case Klinger had complications, $130 fee for blood work up to make sure his kidneys and liver could handle the anesthetic (you’ve got to be kidding me!) and the warning that if the job turned out to be more than a simple cleaning there “might” (translate to will absolutely certainly) be additional charges. I absolutely insisted we skip the IV and blood work. I got the bad cat mommy lecture but they did go ahead anyway.
I arrived to find they had extracted a tooth (another $110) and they sent me home telling me he would be fine without extra pain meds (which I would have happily paid for). The poor cat was in agony by midnight and everything was closed except for the downtown emergency clinic. I called them but they would not let me drive over and just purchase some pain meds. They insisted Klinger had to be brought in and given a full check up ($80 for the late night visit fee, $40 for the emergency clinic charge, $40 for the vet check) and then and only then could he get pain meds. What a racket! I decided another drive and vet visit would likely be more traumatic than the pain Klinger was already in. Don’t tell me these vets care about animals before money because they certainly don’t. No pain relief for the cat unless Cat Mommy first pays hundreds of dollars extra up front.
The same vet that treated Klinger also told me Trusty, my English Bull Terrier, needed her teeth cleaned as well. I bought a tarter cleaning device and did it myself with a follow up of some big bones and some chewie things. This is why you need to train your dogs, so you can get the dog to stand still for a tooth cleaning and you don’t need to pay hundreds of dollars to rip off artists to get rid of tarter. I have paid less to get a dentist to take care of my own teeth!
A rural vet came to Alonsa last Saturday to do a rabies vaccine/parking lot visit. Oh, what a refreshing change that was! He pulled up in his car and about 100 people showed up with cats and dogs for rabies shots. His assistant asked a few questions. “Any health concerns? What shots does the animal need? How much does the animal weigh? How old is the animal? Do you want deworming? The vet had an assembly line going. Quick check of the dog, prepare the needles, stick stick, assistant passed out medication, next pet. Now THIS felt like a proper vet visit. Mostly he was pressured for time because he had to stop in to check a horse he had treated the night before and he’d had an emergency surgery in the morning and it kind of set his schedule off.
I asked about heart worm medication since I do think that is important, especially since we travel in the south in regions where heart worm is endemic. Oh wonderful news! He gives the six month shot. The six month shot is something I heard about in the USA where our friends rave about it. So cheap and easy compared to the once a month chew tab we were using. (The last city vet said that six month shot wasn’t as good protection and so he insisted on the more expensive monthly chewie treat.) The rural vet asked the weight of the dogs. I told him. He quoted me two prices for the heart worm six month shot. I told him the cat needed rabies and the other shots because even though he is in indoor cat, we travel and I need it at the border. (They have asked on three crossings.) No problem. He quoted me the price too, GST and PST included. The dogs were good for their shots.
I have insisted that a previous city vet give me a vet certificate that is good for more than one year since the rabies shot he gave my dogs was good for THREE years. (I’ll bet that city vet doesn’t leave the box out where people like me can actually read the fine print when he turns his back ever again. That cost him two years of unnecessary vaccinations and since it was right there on the box he couldn’t argue his way out of a three year date on the certificate.) There is simply no need to vaccinate every single year except to fill city vet coffers and pay for vet school and pay rent on the fancy clinic with fine upholstery and gorgeous wall paintings and little paw prints on the linoleum and the “play area” for the waiting doggie parents and their doggie children, and the coffee machine, and the memento photo of Doggy Mommy and Doggy child with the vet’s logo on the whole wall behind you to put in your Doggie Mommy scrap book. I declined to get my “free” photo. Honestly, I have better things to do. (I wish I was kidding. I’m not. The only good thing about that stupid picture was it was “free”, though of course the colour printer was paid for by all the other stuff done to my dog and my pocket book that didn’t need doing.) The real vet, the country vet, overworked and struggling to keep up a schedule, just couldn’t be bothered with all that crap and I admire him for it.
The best part of this parking lot clinic, was once he was done, the amount I wrote on my cheque was EXACTLY, I mean to the penny, the same as the amount he first quoted me. For the first time in eight years I did not get have a vet hit me with any hidden additional charges. The total cost $180 for preventative health care for two dogs and one cat. I might even let this guy call me “Doggy Mommy” except I suspect it wouldn’t even occur to him to say that. We were done in ten minutes and he was on to the next dog. I did not get a huge curly-cued wall certificate of vaccination printed on a background that showed the vet’s office on creamy parchment (suitable for framing) to present to the border guard. I got a little hand written note on a half size page of stationary with date, time and signature, under a plain letterhead with his name and address. This country vet doesn’t even have a logo! Since he processed about 120 dogs and cats in that parking lot I suspect he actually made more money than the doggy paediatrician, sneaky extra fees for doggy mommy not withstanding.
I wondered if maybe I was being a grumpy and cheap old woman. Then CBC did a marketplace special on veterinarian rip offs in small animal practice in the cities and confirmed all my suspicions.
Recently, one of these crooked city vets made a mistake of ripping off a member of the provincial legislature and now the government of Manitoba is introducing legislation to make it illegal for them to slap people with those heavily padded “surprise”, “surprise” bills that a used car salesman would be ashamed of.
Now somewhere out there is a really smart new grad from medical school. He (or she) will open a “no frills” clinic in the city where doggy moms and doggy dads need not apply. He (or she) can tell people what will be charged when they make an appointment and add not one extra test or fee. People will pay only what they expect to pay. He (or she) will not have ten staff (including two to prepare the heavily padded bill), “free” wall logos with pictures, paw print linoleum, coffee, doggy play area, and attendant in the cute little nurse’s scrubs with the puppies and kitties print to escort the proud parents from the beautifully decorated waiting room into the “treatment centre”. I predict the no frills city vet will make a fortune with bulk processing from those us who are decidedly NOT pet parents.